Part of our mission here at UserVoice is to help people achieve your goals. Building a great product is part of that, but there's plenty more we try to do. Previously this blog was peppered with editorial articles about how to better provide and scale customer service, community management, and customer care. We decided that these efforts deserved their own home.
That's why we're very pleased to announce UserCentered, our editorial blog and portal. There you can find all our our old and new editorial blog posts, resources including videos from UserConf, and our Customer Service Breakfast (now in 5 cities).
We believe that you are the future of this industry, and we want to help you succeed. Join us on UserCentered, and let's make caring for customers cool!