thomasknoll,
July 6, 2009 – 7:16 pm
It always feels so good to hear from excited customers! =) We LOVE listening to our users, and have been busy working on new features and improvements to make it easier for you to listen and respond to yours!
Below are many of changes we made in June based on your feedback :
Translations
- Added: Japanese & Chinese Translations (read about our trip to Japan)
- Improved: French Translation
- Improved: Nederlands Translation
- Improved: German translation
API
- Fixed: Suggestions api call
- Fixed: API returns both SSO display name and guid
- Fixed: XML fields return guid when appropriate
Admins
- Added: Admins now receive email notifications for new suggestions. These can be turned on/off in your profile settings (view)
- Added: Admins can now set the default translation on a per-forum basis
- Added: Search/filtering in suggestion view for admins
- Added: Admins can now define the default feedback sort (popular, hot, new, accepted, declined) for each forum (view)
- Improved: The interface for managing admins–including the ability to search through existing admins, add new ones, or promote to account owner (view)
- Improved: Interface notification after adding admin
- Improved: The users table now displays all SSO and active users
- Improved: more info links on http://[account].uservoice.com/upgrade
SSO
- Improved: ‘Account owner’ parameter added to SSO
- Improved: Added ‘logout’ feature for SSO users
- Fixed: bug related to associating SSO accounts to 3rd party accounts
Notifications
- Added: Status emails now include avatars beside comments
- Improved: More informative notifications when deleting an account
- Improved: Interface notification for posted comment
- Improved: Links in live-update emails
- Improved: Interface notification for posted comment
End-User
- Added: Forgot password link for users who signed in using 3rd party, now returns specific 3rd party service in error message
- Fixed: bug resulting in 404s on password reset link
- Fixed: bug when attempting to login using a non-existent account
- Fixed: widget display bug in Chrome
- Fixed: bug related to atom feeds
Marcus Nelson,
June 8, 2009 – 10:07 pm
The last 48 hours have been quite a whirlwind adventure traveling to Tokyo with Dave McClure and the fine folks at Geeks On A Plane.
Geeks On A Plane leverages the combined cross border networks of Dave McClure, Founders Fund and Web2Asia to offer attendees an opportunity to accelerate the process of meeting and connecting with key contacts in Tokyo, Beijing and Shanghai’s tech and investment sector.
On this trip, UserVoice we’re meeting a slew of entrepreneurs and various start-ups to find out how we can better help companies with their Japanese and Chinese customers. To demonstrate our sincere interest in moving into the Asian market, we launched a Japanese translation of UserVoice today! We’ll be active to seek out opportunities to partner with local companies for a localized user experience on UV.
If you’d like to follow the action, please feel free to watch our activity on Twitter or the FaceBook fan page.
thomasknoll,
June 1, 2009 – 5:28 pm
Great conversations require two-way communication. It always feels good to know you’ve been heard, even better to know you’ve been understood. We want to make it easier for Admins to keep a pulse on their communities, and for feedback providers to know if their voice is being heard. So, to create a more “real-time” conversation we have added a feature that allows both Admins and supporters to receive live-update email notifications for new comments, status changes, and admin responses. Now, it’s even easier to take action and keep in touch with status updates, new ideas and comments as quickly as they are created.
UPDATE: We have received a few comments, twitters, and emails from people who were not very happy about the sudden increase in email caused by this new feature. Our goal was to improve communication and help people feel more connected to any progress on their feedback. But, we definitely understand how multiple emails in one day can feel like a bit much. After digging in a little deeper, we discovered that live-updates from user comments are generating the most additional emails, and are most likely to be undesired as live-updates for some users. Specifically, there are twice as many comments as status updates, and four times as many comments as admin responses.
We really appreciate the feedback, and have adjusted the feature in response. Now, there are two separate settings for live-updates: comments (which are now off by default), and status changes and admin responses (which are on by default). As before, these settings can be changed anytime from your settings or from the emails themselves.
(NOTE: Links in previous emails no longer work.)
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Team UserVoice,
May 18, 2009 – 5:00 am
Hey everyone…
There’s a whole bunch of blogging going on out there, so there’s probably not much we can write that hasn’t already been written elsewhere.
So, the only thing left to say is…
Thank you.
Team UserVoice
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