Understanding Your Customers

Geeking out about understanding your customers, making them happy, and profiting from it.

Hosting Service Emergency System Repair

in Notices by Daniel Kan

There will be an emergency down time affecting all UserVoice accounts tonight, Friday October 30th, at 11:00PDT. This unfortunately is out of our control, as our hosting provider needs to swap out a failed drive on their shelf. The outage should only be around 15-30 minutes.

Full details of this issue are available in the email below which we received from EngineYard.

We apologize for any inconvenience. Further information will be available here: http://engineyard.wordpress.com.

Thank you for your understanding,

The UserVoice Team

Date: Thu, Oct 29, 2009 at 6:16 PM
Subject: Emergency Shelf ...

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