Marcus Nelson,
June 8, 2009 – 10:07 pm
The last 48 hours have been quite a whirlwind adventure traveling to Tokyo with Dave McClure and the fine folks at Geeks On A Plane.
Geeks On A Plane leverages the combined cross border networks of Dave McClure, Founders Fund and Web2Asia to offer attendees an opportunity to accelerate the process of meeting and connecting with key contacts in Tokyo, Beijing and Shanghai’s tech and investment sector.
On this trip, UserVoice we’re meeting a slew of entrepreneurs and various start-ups to find out how we can better help companies with their Japanese and Chinese customers. To demonstrate our sincere interest in moving into the Asian market, we launched a Japanese translation of UserVoice today! We’ll be active to seek out opportunities to partner with local companies for a localized user experience on UV.
If you’d like to follow the action, please feel free to watch our activity on Twitter or the FaceBook fan page.
thomasknoll,
June 1, 2009 – 5:28 pm
Great conversations require two-way communication. It always feels good to know you’ve been heard, even better to know you’ve been understood. We want to make it easier for Admins to keep a pulse on their communities, and for feedback providers to know if their voice is being heard. So, to create a more “real-time” conversation we have added a feature that allows both Admins and supporters to receive live-update email notifications for new comments, status changes, and admin responses. Now, it’s even easier to take action and keep in touch with status updates, new ideas and comments as quickly as they are created.
UPDATE: We have received a few comments, twitters, and emails from people who were not very happy about the sudden increase in email caused by this new feature. Our goal was to improve communication and help people feel more connected to any progress on their feedback. But, we definitely understand how multiple emails in one day can feel like a bit much. After digging in a little deeper, we discovered that live-updates from user comments are generating the most additional emails, and are most likely to be undesired as live-updates for some users. Specifically, there are twice as many comments as status updates, and four times as many comments as admin responses.
We really appreciate the feedback, and have adjusted the feature in response. Now, there are two separate settings for live-updates: comments (which are now off by default), and status changes and admin responses (which are on by default). As before, these settings can be changed anytime from your settings or from the emails themselves.
(NOTE: Links in previous emails no longer work.)
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Team UserVoice,
May 18, 2009 – 5:00 am
Hey everyone…
There’s a whole bunch of blogging going on out there, so there’s probably not much we can write that hasn’t already been written elsewhere.
So, the only thing left to say is…
Thank you.
Team UserVoice
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Marcus Nelson,
May 14, 2009 – 11:59 am
A few months ago we did a login case study with our OpenID partners at JanRain.
The findings were surprisingly weighted toward logins using Google as their preferred ID.
That’s why today’s blog post on Google Code Updates is really a wonderful addition to our offering at UserVoice. Google has implemented a brand new OpenID API to make it even easier for services to accept Google User IDs — best thing about this news is that they chose to feature UserVoice for their example!
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