danielkan,
October 30, 2009 – 4:58 pm
There will be an emergency down time affecting all UserVoice accounts tonight, Friday October 30th, at 11:00PDT. This unfortunately is out of our control, as our hosting provider needs to swap out a failed drive on their shelf. The outage should only be around 15-30 minutes.
Full details of this issue are available in the email below which we received from EngineYard.
We apologize for any inconvenience. Further information will be available here: http://engineyard.wordpress.com.
Thank you for your understanding,
The UserVoice Team
Date: Thu, Oct 29, 2009 at 6:16 PM
Subject: Emergency Shelf Replacement
There will be emergency maintenance scheduled tomorrrow Friday Oct 30th at 11:00PM PDT. Our monitoring alerted us of a failed drive in one of the disk raidsets on the shelf. The shelf has an older backplane version that may cause a cascading array failure if we swap out the drive and rebuild the degraded raid array. To reduce the risk of data loss on this system the shelf must be swapped tonight and the affected raidsets parity rebuilt.
During the raidset rebuild which will be a few hours, I/O performance may be affected. During the swap, slices on the shelf will have their IO frozen and automatically resumed once the swap is complete. The frozen IO (outage) should last 15-30 minutes but we will set a maintenance window of 1 hour.
Regards,
Cluster Engineering
danielkan,
September 8, 2009 – 4:07 pm
Help us congratulate Peter, who represented the City of Santa Cruz at Gov 2.0 today and won the opportunity to present again tomorrow at the Gov 2.0 Summit!
If you didin’t already know, the City of Santa Cruz is solving its budget crisis by asking its citizens for help. Using a UserVoice forum and opening up the books, they have developed a plan and are on their way to getting out of the red. All of this was made possible by the community with the people suggesting and vetting ideas.
The City of Santa Cruz is also entered in the Forrester Groundswell award for impacting society for the better. Vote for them by clicking on their stars at the bottom of the page here: http://bit.ly/gkEd7.
Peter, all of UserVoice thanks you for making the community better!
- Daniel
anitaklose,
August 18, 2009 – 5:24 pm
We want to thank everyone who has sent us suggestions and comments for their ongoing contribution to improving our service.
In July we started on a revamp of the admin interface and have added some exciting new features. The most prominent of these are:
Admin
added:
- You will now be able to block users under the tab “users”
- Easy access to widget documentation under the tab “widget” (view)
- Easy access to API under the tab “API” (view)
- You can now Export to Excel admin data (view)
- Add your own “internal comments” on suggestions – not visible to users (view)
fixed:
- default forum set up – long list went off screen
- comment/internal comment count was broken
- link to customized SSO login page goes to your customized login page
- “internal comment” delete button is working again
- admin couldn’t add suggestion with 0 votes when he ran out of votes – works fine again
- billing info displayed wrong “next payment” dat – shows now the correct payment date
- set default forum tab on “new” – works fine now (view)
- create forum that was already created and deleted – works fine now
- delete forum button – works fine now
- xls files are no longer triggered when clicking on “tabs”
End-User
added
- Syndication to Facebook and Twitter, url shortener (view)
- You can delete your own posted comment (view)
improved search (minimum word length, blacklist)
Translation
improved German, Spanish and French translation
danielkan,
August 7, 2009 – 11:55 am
Camp BizSmart is not your classic summer camp. There’s no swim test, fire buckets or bad food. What they have instead are 80 very sharp 12-15 year olds who will spend two weeks building a company from scratch. It’s a camp for budding entrepreneurs, how cool is that?
I had the privilege of spending an afternoon with these young entrepreneurs to discuss the value of knowing your customers and explaining how they could use UserVoice to do market research.
*Here’s where you come in. They need your feedback.*
There are 4 sponsoring companies that have provided a problem for the campers and there are 2 teams attacking each problem. Each team has brainstormed some solutions to the sponsor provide problems and setup a forum to collect your ideas (and see if you like theirs). Now they need your input.
If your birthday year is odd please leave feedback for group A:
seriousmaterials.uservoice.com
harateam1.uservoice.com
valenceenergy1.uservoice.com
frs1.uservoice.com
If your birthday year is even please leave feedback for group B:
kevinjobs.uservoice.com
harateam2.uservoice.com
valenceenergy2.uservoice.com
frsteam2.uservoice.com
On behalf of all of the campers, thanks for your help!
